Well, it took 2 days, but I did it. I beat the odds. I kicked some butt.
Well, sort of.
A couple of days ago, I noticed that my bloody phone at home wasn’t ringing. For all I know, it could have been weeks since it last rang (I don’t get a lot of phone calls and nobody ever leaves me messages, so I had no real way of knowing). Turns out, this time I was waiting for a call and all that I heard was a short blip on the phone. Weird. I could call out, I could use my DSL line. Everything *seemed* fine. So…tried to report the problem to SBC. Don’t ever try to actually call SBC! Waste of time, especially when the poor schmucks on the phone start reading a script and find out you have DSL. To make matters worse, if you have static IP DSL (like yours truly) matters become impossible. Seems like SBC sold a product they can’t script tech support for. But I digress.
Continue reading SBC / AT&T Customer Service Rant